Friday, December 26, 2008

Snorkeling Trip

We went snorkeling today near where the Secrets Silversands resort is (how ironic).  They said that is why the beach is so bad there; because there's a reef.  They didn't want me to take my real camera, so we bought a disposable underwater camera.  

The water was pretty deep, and after almost drowning the other day, I was a little uneasy about it.  Of course, Vince jumped right in and started swimming like a fish.  The current was really rough and I kept getting water in my tube, so I just went back to the boat and watched the others. Vince went back out and took all 27 pictures on the camera in 2 minutes I think.  He said he saw an eel, millions of fish, lots of coral, etc.  A guy on the bus with us said he saw a long manta ray. 

The stuff that I saw was exciting.  They kept telling us that we had to keep swimming, because the water was shallow enough that we could cut ourselves on the reef if we hesitated.  Since I am in awesome shape (hear the sarcasm?), I couldn't hang.  

They did end up taking everyone closer to the reef in the boat, so it was still fun.  We were back in the hotel around 12:30.  As we were coming back, we passed a resort with lots of big beds on the beach.  We looked closer, and noticed that it was a NUDE BEACH!  We couldn't see that far away, but we could definitely tell that the people were naked.  It was funny--they were playing beach volleyball and everything.  

We went back to talk to the concierge to see about extending our trip, and he FINALLY called the US Apple for us.  We talked to a manager, who seemed to be really honest.  Told us that they did not record their phone calls, and she shouldn't tell us this, but if we send all of our info when we get home (and stay persistent), they will refund our entire trip.  She said she has seen it happen many times before, and that we WERE NOT the only ones with the SAME ISSUE (with the same hotel).  They said that there are no charter flights leaving until January 7th, and that they might be able to work something out, but then the lady told Vince that we need to fight to get our money back because any thing they "give" us will lessen the possibility of a refund.

I have always heard about people getting refunds, free trips, etc. from Apple, but I don't know what to believe.  She did tell us that there were many, many notes and phone calls recorded on our account and it sounded like we had a good case for a refund.  She was a supervisor.

She said we could write the report and email it right now, but we figured we would enjoy our time left and send it when we get home.

We are not going to think about it anymore--just enjoy our last day and a half.

We miss you all.  Hopefully if we can get this resolved, we can come back for a stress-free trip. It is a wonderful, beautiful place, but it's hard to forget that all of your money is gone! :)

Love you!

I'll try to post pictures in a second.

4 comments:

Wanda said...

This has been fun for me too following you guys by blogs it's a wonderful time we're living in. The Lord blesses us so much and we have so much to be thankful for. I just thank the Good Lord he was watching over the both of you and your safe. And be sure and let me know when you land and walk on american soil. I will worry until I hear. So enjoy your next day there and have fun. We love you both! A Wanda

Susan and Vince said...

We are really glad that He was watching over us too. We will be fine. We land in Cincinnati at 6:40 on Sunday.

Love you all too!

Tishy said...

Gabe just got in and he is taking a nap now. I am gearing up for the gang tomorrow. I do not of course have much ready but all I can say is thank goodness for Sam's club! I wish you allwere back. Have a great time for the remainder and I will help you all do what I can to get some or all of your money refunded. I would opt for that instead of an extended stay. I was thinking the same thing she said. If they comp you anything, that is all they will do and you need to be compensated for some of your time. I just can't think about how close you all came to drowning. That scares me so bad I can't even relax. I will just be glad you are back. Are your mom and Dad coming to get you? Call when you land. We love you guys.
Mom

Susan and Vince said...

I didn't tell you how close we came to drowning! Maybe it wasn't that bad--I blocked it out! Did you see the bugs on Vince's sushi? He almost popped it right in his mouth!

Tell everyone hi for us. We love you and miss you too.